Care Certificate
Care Certificate training for safe induction and evidence.
The Care Certificate is a structured induction route for staff new to health and social care. Training supports the standards, but the employer must assess competence in the workplace.
Content reviewed: 9 July 2026. CQC framework guidance is changing during 2026; providers should check current CQC guidance before relying on framework detail.
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The useful answer
The Care Certificate is not just a classroom exercise. Employers need evidence that staff understand the standards and can apply them in practice.
The Care Certificate moved from 15 to 16 standards in March 2025. Standard 16, Awareness of Learning Disability and Autism, is standalone and required across registered services from July 2025.
How Haverton supports induction
We can deliver induction sessions, give managers a standards tracker and help providers plan observations, supervision and evidence sign-off.
For new CQC applicants, this helps turn recruitment plans into a realistic training and competence pathway.
Course catalogue
Courses covered on this page
Haverton Care Hub is a non-accredited CPD provider. We create and deliver CPD courses and issue our own Haverton Care Hub certificates. For pricing, contact Haverton Care Hub.
Standard 1: Understand your role
Role boundaries, accountability, reporting lines and professional conduct.
- Who it is for
- New care workers and staff completing induction.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 2: Your personal development
Learning plans, supervision, feedback and reflective practice.
- Who it is for
- New care workers and line managers supporting induction.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 3: Duty of care
Duty of care, dilemmas, complaints, incidents and speaking up.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 4: Equality and diversity
Respect, inclusion, discrimination and culturally aware care.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 5: Work in a person-centred way
Choice, independence, preferences, outcomes and personal history.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 6: Communication
Communication needs, records, confidentiality and handovers.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 7: Privacy and dignity
Dignity, privacy, personal care, choice and independence.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 8: Fluids and nutrition
Hydration, nutrition, risk signs, recording and escalation.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 9: Awareness of mental health, dementia and learning disability
Awareness of common needs, stigma, communication and escalation.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 10: Safeguarding adults
Adult safeguarding awareness, reporting and recording.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 11: Safeguarding children
Children's safeguarding awareness in adult social care contexts.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 12: Basic life support
Emergency response awareness and practical life-support skills.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- In person only.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
[PLACEHOLDER: awarding body if certificate implies qualified status].
Standard 13: Health and safety
Risk, infection control, fire, moving and handling and workplace safety.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 14: Handling information
Confidentiality, records, UK GDPR and secure information handling.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 15: Infection prevention and control
Hand hygiene, PPE, cleaning, outbreak awareness and escalation.
- Who it is for
- New care workers.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Live online or in person, depending on role, risk and provider need.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Standard 16: Awareness of Learning Disability and Autism
Awareness standard to support the statutory training pathway.
- Who it is for
- New care workers and staff across registered services.
- Duration
- [PLACEHOLDER: confirm course duration]
- Delivery mode
- Awareness support only. Oliver McGowan training must follow the Code of Practice.
- Refresher interval
- Set by the provider's policy, risk assessment and competency evidence. [PLACEHOLDER: confirm refresher interval]
- Pricing
- For pricing, contact Haverton Care Hub.
- Deliverable
- Attendance record, course handout, knowledge check and provider competency framework.
Do not treat this as a substitute for approved Oliver McGowan training.
Related support
Training works best when it links to governance.
Frequently asked questions
Can Haverton sign off the Care Certificate for my staff?
Haverton can support training and evidence planning. The employer remains responsible for assessing workplace competence and signing off staff against the standards.
Does Haverton Care Hub training guarantee CQC compliance?
No. Training can support competence, safer practice and better evidence, but it cannot guarantee compliance, a registration decision, a CQC rating or an inspection outcome.
Will staff receive a certificate?
Staff can receive a Haverton Care Hub certificate of attendance or completion where appropriate. A certificate is not the same as competence, so course materials include a competency framework the provider can use after training.
Can training be delivered remotely?
Many knowledge-based sessions can be delivered live online. Practical competence subjects, including moving and handling and basic life support, must be delivered in person unless the owner confirms an awarding-body model that permits another approach.
Training strengthens your staff's competence and the quality of your evidence. It does not guarantee any CQC rating, registration decision or inspection outcome.